FAQ
Frequently asked questions
If you can't find the answer, write to us via the contact page; we reply the same business day.
Getting started
Creating an account takes a minute; installing the app on the TV and entering the 6-digit code from the panel takes a few more. You can publish your first scene the same day. No technician and no extra player box needed. Step by step: the /en/setup page; for using the panel, /en/guide.
For 15 days, all features are open for up to 5 screens: scene editor, synchronized groups, store-based pricing, play report, two-step verification. No card required.
When the period ends, screens stop playing and you can't make changes in the panel; your content and settings are not deleted. Once you pick a plan, you continue where you left off.
Devices
Our primary target is LG webOS Signage displays; the app runs directly on the TV, no separate media player box needed. Other screens that can open a browser can be used in web mode.
No. Content is downloaded to the device and played locally; playback continues even if the connection or the server goes away. Changes sync automatically once the connection is back.
Yes. You choose the orientation per device; content is rotated accordingly. Landscape and portrait screens can be mixed in the same group.
You set business hours per store; playback stops outside those hours, and if you like the TV powers off and turns itself back on in the morning. Saves electricity and panel life.
Content
No. You put side-by-side screens in one group; each screen plays its own slice using the shared server clock as reference. There is no separate video wall controller or cabling.
Yes. There is a ready-made connector for 360restoran; other POS and ERP systems connect via the REST API. Prices land on the right store's menu board by product code match, and can also be edited in the panel. Details: the /en/dynamic-pricing page.
The play report measures on the server how many minutes each piece of content played, in which store, on which screen, on which day and hour. Designed for reporting to advertising brands; downloadable as CSV.
Security & data
In the managed cloud, isolated for your account. Organizations that want to host on their own server have a separate setup option — ask via the quote form.
Low. Scenes are edited as drafts and the live screen only changes when you hit 'Publish'; going live is a separate permission and asks for a verification code on every publish. Every change is kept in the activity log.
Yes. Roles carry view/edit permissions per section; you can define custom roles and give a user access only to the sections they need.
Plans & billing
The trial starts with 5 screens. Paid plans have no limit; Saloon Burger and Pizza Lazza's 431 screens are managed from a single account.
We don't publish a public price list. We prepare a quote based on screen count, store structure and setup type (managed cloud or your own server); we reply within 48 hours. You don't need to wait for a quote to start the trial.
Yes. Monthly plans are cancelled at the end of the period; you can export your content any time. We don't impose long-term contracts.
Start managing your screens from the cloud today
Create your account, install the app on the TV, enter the code on screen. Go live the same day.
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